The Hedonia Return Policy is only applicable for the first shipment of Hedonia purchased directly through www.TryHedonia.com and delivered within the last 60 days.
Our money-back guarantee applies to your first purchase of a particular Hedonia product only. Hedonia is not responsible for orders shipped to the wrong address due to a customer’s error. Monthly orders that are not canceled or skipped prior to shipping are not eligible for a refund. If you purchased through a different retailer or e-retailer, please contact them directly and refer to their return policy.

Would you like to request a replacement or a refund?
Please contact us at customerservice@hedoniausa.com. and have your order confirmation number and original packaging available. We ask that you retain the product and packaging while we process your request as we may need to retrieve it for further analysis and investigation purposes. Our team will promptly review and process your request if approved.For product replacement, please allow 7 – 10 business days for the product to arrive.If you request a refund, please allow 5 – 7 business days for your refund to process and reflect on your original payment method. We will send you an email notification to confirm when this has been processed. Shipping fees are not refundable.

Can I Change or Cancel My Order?
We take great pride and work diligently to ship your order as quickly as possible. Once an item is shipped, it limits our ability to edit or cancel your order. However, we will try our best to accommodate but cannot guarantee it. Please reach out to us with your specific request at customerservice@hedoniausa.com.